Training and Coaching

We provide the knowledge needed to run the software you purchased. Training can be onsite classroom style for many people or remotely delivery via web meeting for as many people as you like. We typically run sessions targeted to the specific audience whether they a developers, ops engineers, IT managers, application owners or DBAs for example.

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We believe everyone deserves fast, reliable applications that deliver great user experiences and we pride ourselves on ensuring that the training and coaching we provide makes this possible for our customers.

We specialise in providing tailored training and coaching designed to unlock the maximum benefits on offer from your selected monitoring solution, within the unique context of your organization. Tools may be standard by the best way to use them is unique in each customer.

When asked to provide training we like to start by understanding the big picture. Experience shows that in order to be able to offer the best advice its important to focus not just on the technology stack and applications in scope but really understanding the people involved, the skills they have and the business impact improving monitoring is hoped to achieve.

Once we have that understanding we will be able to provide training and coaching designed to provide both the short and long-term benefits required.

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“It is hard to imagine us being able to have successfully incorporated microservices into our architecture without the support of AP and the application monitoring they have recommended during our journey. They have truly partnered with us and always gone out of their way to ensure we are getting the most out of the products they provide.”

Murray Williams

Senior Software Architect - inexus

How our team can help

We have an extremely experienced and talented team of consultants who live and breath performance monitoring and code quality. They love any chance to pass on their skills and do this one-to-one or in groups as required. Our training and coaching services are tailormade for each customer situation, with the consultant often deliver a mix of training, consulting and coaching.  We find this builds strong relationships and long-term success.

Product training

This ensures your team understand the full capabilities provided by your chosen monitoring tool and how it can be integrated with other tools and processes within your organization.

On-the-job

We can provide knowledge transfer one-to-one by working on problems side by side using your selected monitoring tool. This is a great way to build on product  training and ensure key staff are fully productive.

Best practices

In addition to product training we provide advice on performance best practices, showing how your chosen monitoring tool can be linked with your operational processes for optimum application performance and reliability.

Role specific

We can tailor training to cover the specific needs of different job roles within your team. This ensures that  developers, operations, DBAs, and application support staff each learn what they need.

Maturity curve

We can guide you through the process from selecting, deploying, configuring, integrating and operationalising the use of your chosen monitoring tool to maximise the available benefits.

Mentoring

We can provide on-going mentoring to help customers and their third-parties maintain focus, quality standards and tackle any performance challenges that may crop up.

How can we help you?

Whatever combination of application and technologies you would like to monitor, we would love to help you explore the possibilities and see how you can gain new insights.

Our approach is to provide just what you need in terms of software and services to ensure your customers and users receive the high-performance user experience needed to support the demands of your business.

We don’t provide ‘standard packages’ you have to choose from. We review your individual needs and help you decide what's right for your business.

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