Product Integrations

We know that whatever new tool you add needs to work with the existing tools and processes you already have. These could be things such as development lifecycle tools, testing tools or other monitoring or reporting solutions. We have many years of experience working with customers to integrating products so that new tools become embedded into your processes and workflows.

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We have been helping customers solve pressing application performance challenges at all stages of an applications lifecycle for many years.

No tool should be an island. Whichever monitoring tool(s) you have selected they really should be integrated with the other tools and processes in order to unlock the most value and provide the best outcomes.

We love the opportunity to rise to a challenge and help new and existing customers keep applications in good health.

When asked to integrate products we like to start by understanding the big picture as well as the immediate technical challenge.

Experience shows that in order to be able to offer the best advice its important to focus not just on the technology but really understanding the people involved and the business impact being caused. We can then make recommendations that unlock immediate value as well as helping achieve long-term objectives.

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“It is hard to imagine us being able to have successfully incorporated microservices into our architecture without the support of AP and the application monitoring they have recommended during our journey. They have truly partnered with us and always gone out of their way to ensure we are getting the most out of the products they provide.”

Murray Williams

Senior Software Architect

How our team can help

We have an experienced team of consultants who have created and used all types of monitoring tools in all kinds of customer environments. Over two decades they have found that integrating monitoring tools with other key solutions such as service desk, logging tools as well as sharing key data between tools, provides extremely value additional insight and context.

Service desk
integration

We can help you ensure alerts are raised under the right circumstances and incident tickets generated at the correct time, with escalations automatically occurring to ensure priority issues are attended to.

Logging
integration

We can configure how your monitoring tools ingest application log data from solutions such as Splunk and ELK. This log data can then be correlated with business transactions and source code to provide new insights.

Sharing 
key data

We have experience helping customers pull key data from one tool into another in order to generate new visualisations and context that can fast track problem identification and resolution.

Dashboards

We can configure these so that the correct information is summarised and shared with the correct audience, both business as well as technical. Dashboards also allow us to combine data from different tools, generating valuable new insights.

Reports & Alerts

We can help you configure reports and alerts so that the right information is received by the right people at the right time. Our aim is always to focus on delivering a small number of high value alerts and reports so that data overload does not occur.

CI/CD

When using agile software deliver and CI/CD pipelines, its always good to use monitoring tool data as a ‘quality gate’ that can automatically fail builds and block poorly performing code reaching production.

How can we help you?

Whatever combination of application and technologies you would like to monitor, we would love to help you explore the possibilities and see how you can gain new insights.

Our approach is to provide just what you need in terms of software and services to ensure your customers and users receive the high-performance user experience needed to support the demands of your business.

We don’t provide ‘standard packages’ you have to choose from. We review your individual needs and help you decide what's right for your business.

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