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UXM brings User eXperience Monitoring to SignalFx and Splunk

UXM integrates with SignalFx to adding real user and mobile application monitoring as well as robust synthetic transactions . Allowing you to track user experience and then simply click through to SignalFx to see metrics and traces for your infrastructure, microservices, and applications.

Adds user experience monitoring to SignalFx and Splunk

UXM - User eXperience Monitor

UXM adds user experience monitoring to SignalFx and stores its data in Splunk, making it the perfect complementary solution.

UXM is built on Splunk’s market-leading log analytics technology and combined with SignalFx provides the industry’s first enterprise-grade, end-to-end observability platform.

User experience matters

UXM helps multiple teams

Plugs the END USER monitoring gap

Provides end-to-end performance view

UXM captures 100% of user interactions that can be linked with SignalFx’s

Combines real user (RUM), synthetic and mobile monitoring

UXM is built using Splunk for its data storage and analytics

UXM drives more use of Splunk and even specialist data collectors such as MINT for mobile

Helps you on the path to becoming fully Cloud-Native

UXM for all stages of migration

UXM provides real-time user experience monitoring for 100% of the interactions with your websites or other applications, wherever you are on the path to becoming fully Cloud-Native.

Keeping 100% of your data for as long as you need it, UXM ensures you can always compare performance and user behaviour overtime as your applications, user volumes, infrastructure and other dependencies change.

Both Real User Monitoring and Synthetic monitoring

RUM and Synthetic Monitoring

UXM uses a combination of RUM or Real User Monitoring, agents and synthetic transactions to build up a complete picture of how users experience the performance and functionality of your websites and other applications. Storing all this information in huge detail and allowing you to visualise it via Splunk.

UXM delivers visibility through high-level management and SLA reporting to detailed operational data needed to drive continuous improvement. UXM keeps 100% of all transactions, allowing you to drill down from a user perspective to individual transactions allowing you to identify, troubleshoot and remediate problems quickly and efficiently.

Track performance and availability for any application using any technology

In addition to bespoke modern web-based or SaaS applications, UXM provides user experience monitoring for all the other applications you need to run your business. We are proud of the open platform that has been created to support virtually application technology.

The list of supported applications continues to grow, but already includes SAP, Microsoft Dynamics CRM, the full Microsoft Office 365 suite, Oracle ERP, Citrix, Microsoft Skype for Business / Teams as well as Windows desktops and native mobile iOS and Android applications. UXM really is a one-stop-shop for User eXperience Monitoring.

Quantify and analyse the impact of IT-services on end-user productivity

UXM - User Experience Monitoring

No more surprises. Get alerted on new and critical errors in staging and production via automated anomaly detection and machine learning.

  1. Measure and validate application availability and performance service levels from the user perspective
  2. Monitor the impacts of application and infrastructure changes on application performance.
  3. Identify, diagnose and fix application problems faster before customers call for help
  4. Predict application performance prior to production deployment
  5. Identify and priorities opportunities to improve user experience.

UXM delivers the visibility from management reporting to the operational detail needed to drive continuous improvement, and all the way to the individual transaction, device or user – allowing you to identify, troubleshoot and remediate problems efficiently.

Multiple collectors provide the full picture

UXM Data Collection

Different collectors let you monitor both the real and synthetic user experience for browser and windows desktop applications as well as power collectors for specific applications.

  • UXM – BROWSER
  • UXM – DESKTOP
  • UXM – ROBOT/SYNTHETICS
  • UXM – POWER COLLECTORS
Real User Monitoring for Browser-based applications

UXM - Browser

UXM Browser – lets you gain full visibility into all user activity from every web application across all devices and browsers; analyse user performance data in real-time to assess satisfaction, detect struggles and proactively predict and influence next steps in their digital journey.

User experience for Windows Desktop applications

UXM - Desktop

UXM Desktop – Monitor the end user experience of all applications services, running on Microsoft Windows physical or virtual desktops.

Active testing to simulate real users

UXM - Robot/Synthetics

UXM Robot – Allows you to monitor and test any of your apps (web, desktop or virtual) and address issues before they affect your end users. Explore everything from easy-to-read waterfall charts and test results to detailed downtime and error reports.

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Monitor any Application from the end user perspective whether it is delivered via Browser, Windows Desktop or thin-client such as Citrix.

“UXM measures the real and synthetic user experience, desktop experience and application visibility in a single tool. Previously this would have required multiple tools at 10x the cost.”

Russell Luke, Managing Director, AP Ltd

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