These days web based user interfaces account for the majority of applications delivered. These may be externally facing corporate websites or ecommerce sites or they could be internal intranet applications or third party developed applications such as ERP or CRM. Poor performance of these applications often has an impact on your company revenues due to lost business, tarnished brand of reputation or poor end-user efficiency.

Monitoring of web-based applications starts with the measurement of end user reponse times but ultimately requires and integrated approach to diagnose the root cause of any slowdowns which may be due to problems in the database, application, network or client.

Some of the benefits we can provide are:

• 24x7 Management of your web application with alerting and reporting
• Page Response time measurements
• Response time breakdown by Country, Location, IP, Web server
• Response time breakdown into network, server and client time
• Web analytics views such as breakdown by connection types, referrers, search engine criteria etc. 
• View a users path through site and the experience they received
• Choice of real or synthetic monitoring, or both.
• Choice of monitoring techiniques - we can advise on which is most suitable
  • Page instrumentation
  • Web server monitoring
  • Network appliance-based collection
• Choice of fully hosted or onsite implemented solution
• SLA definitions
• Integration into backend monitoring e.g. Server, Network, .NET, Java, databases