Services
Application Performance is dedicated to ensuring that our clients maximise the performance of key business applications and processes. Are aim is always to tailor a package of services to meet your needs and where appropriate arrange for the use of the software solutions we represent.
Whether you have an unexpected performance problem that needs immediate resolution or wish to implement a long term strategy for performance optimisation, our Performance Assessments will provide the help that you need. We have many many years of experience in performance analysis and optimisation - and back that up with some of the best tools and nsolutions available on the market today.
Implementation and Training
We can provide you with a complete package of services to ensure that you get the fastest possible benefit from any software products we represent. Our aim is to provide you with support over the long term based on your particular requirements. We can even offer you a fully managed service. We also offer flexible training packages which can be classroom style or tailored 'hands on' courses which can be delivered on-site or at an off-site training facility.
We have a number of fully managed services which mean that you don't have to worry about managing your monitoring solution as we take care of it for you.
- WebTuna
WebTuna provides real end user response time measurements from the actual users visiting your site. It works by embedding a small peice of JavaScript into your web pages in a similar way to Web Analytic tools. This allows you to see who is visiting you web site, which location and organisation they are coming from, which pages they view and what response time they received. The information is sent to our WebTuna data center and is accessible through our web portal at webtuna.totalmonitor.net - SupportPlus
We have a premium support offering we call SupportPlus. Although this is normally tailored to your exact requirements, with SupportPlus we will remotely manage the products you have purchased. This would involve us carrying out regular health checks on the monitoring solutions you have in place, either advising you of any issues that have arisoien, or alternatively correcting the issues, and advising you of any corrective actions that need tobe taken to prevent a recurrence. In this manner, you can be assured that your monitorign solutions are always availbale, and working at their optimum.
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