How Provinzial Uses dynaTrace to Increase Visibility and Reduce Costs

Learn how one of Europe's leading insurance companies, Provinzial, uses dynaTrace's APM solution to achieve reliable performance and granular visibility from development through production in a complex and dynamic SOA application.

Environment: Provinzial's business critical SOA-based distribution and service application, Pro.Net, handles up to 3,000 parallel user sessions with 3-6 million SOA calls per day on average, with peak loads during emergencies much higher. Pro.Net integrates more than 40 applications and is based on more than 200 services running on dozens of Java VMs.

Problem: The other APM tools that Provinzial tried caused too much overhead didn't provide the level of in-depth analysis required for the development and rollout of Pro.Net. Additionally, Provinzial had to implement and scale Pro.Net in three months to avoid  substantial additional costs and long downtimes during their most profitable time of year.

Solution: After a thorough Proof-of-Concept, Provinzial selected dynaTrace. System Architect Stephan Ehlen said, "Only with the low overhead and granularity of dynaTrace's PurePath technology, were we able to pinpoint sporadic performance problems during load test with HP LoadRunner and during live operation, and diagnose the root causes of errors and inefficient resource usage precisely."

Results: With dynaTrace's support the 76-day rollout of Pro.Net to Provincial's 650 branches was managed without any problems and on time. As Jost Müller, Group Leader for Database/Communications Management said, "If dynaTrace had not been available during the rollout for performance optimization for any reason, we couldn't have completed it at all and finally would have had to stop deployment. Due to doubling up with the legacy system, this would have lead to considerable additional costs."

To get more details on how Provincial further leverages dynaTrace to get a 24x7 transaction-level view throughout their entire application lifecycle, check out this case study.

Regards,
Liz Cannon
(781)674-4000
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www.dynaTrace.com