Learn how the world’s largest software reseller (Insight) with over $4.8 Billion in revenue used dynaTrace’s APM solution to achieve dependable application performance and visibility into their SOA-based highly trafficked production environment. Read on to see why they chose dynaTrace.

Insight's SOA-based production environment supports millions of dollars in sales transactions every day. On average, each transaction hits at least 8 systems in this highly-distributed environment, making performance management a complex, and growing, challenge. Read this case study to see how they used dynaTrace to quickly indentify, diagnose and resolve performance issues in this critical and complex environment.

Problem: Insight only had performance data based on averages and samples, which provided no visibility into outliers, which were the main cause of performance issues. They wanted real-time transaction coverage at code-level, the ability to proactively spot performance issues early before they become expensive problems and the ability to automate labor-intensive processes to raise productivity.

Solution: After a thorough competitive review, Insight selected the dynaTrace Production Edition as the only solution that could deliver the 24x7 transaction-level visibility and performance diagnostics for their distributed, complex production environment.

Results: According to Insight's Director IT eCommerce, "we now have full visibility into our production environment so we can quickly and easily identify any bottlenecks... dynaTrace takes what used to be at least a half-hour of debate, and gives us documented proof in seconds. 30 minutes of downtime for our app can cost millions - in lost revenue, opportunities and reputation."

To get more details on how Insight leverages dynaTrace to get a 24x7 view into their highly-distributed, heavily trafficed production environment, check out this case study.

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