Welcome to the Application Performance Support Centre. Resources include access to technical documentation, software updates and an interface for submitting new support requests. We welcome and encourage your feedback. Please contact us via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

	+44 (0)845 452 4139	Please call us to open a new Support case or to discuss an existing one.
	This e-mail address is being protected from spambots. You need JavaScript enabled to view it	If your problem is less urgent, then please drop us an email, and we will respond to your request just as soon as we can.
	Online support request	Depending on the products you are licenced for, you may have access to our customer portal, where you can create, review, and update Support cases.  You will have been provided with logon details if this is the case.

SupportPlus

If you are interested we have a premium support offering we call SupportPlus. With SupportPlus we will remotely manage the products you have purchased, carrying out regular health checks to ensure the products are functioning correctly. In the event of any problems we will notify you and where possible fix the problem for you.  In addition, you may have a pool of time available to 'call-off' as needed.

Forums and User Groups

We have our very own user forum right here on this site where users can discuss all aspects of application performance from client, broswer, network, web server, application server and database.

AP are also active participants and speakers at the user group meetings of our partners.

• www.silkusergroup.com